1.1 Welcome to the TikTok Store website (individually and collectively, "TikTok", "we", "our" or "our"). TikTok takes its responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously and is committed to respecting the privacy rights and concerns of all users of our TikTok website and mobile application ("Platform") (we refer to the Platform and the services we provide as described on the Platform as the "Services"). Users are those who register an account with us to use the Services, including buyers and sellers (individually and collectively, "User", "you" or "your"). We recognize the importance of the personal data you entrust to us and believe that it is our responsibility to properly manage, protect and handle your personal data. This privacy policy ("Privacy Policy" or "Policy") is designed to help you understand how we collect, use, disclose and process the personal data you provide to us and that we have about you, whether now or in the future, and to help you make an informed decision before providing us with any of your personal data.
1.2 "Personal Data" or "Personal Data" means data about an individual who can be identified from that data or from that data and other information that an organization has or may have access to, whether true or not. Common examples of personal data include name, ID number and contact information.
1.3 By using the Services, registering an account with us, visiting our Platform, or accessing the Services, you acknowledge and agree that you are accepting the practices, requirements, and policies outlined in this Privacy Policy. You hereby consent to our collection, use, disclosure, and processing of your personal data as described herein. If you do not agree to the processing of your personal data as described in this Privacy Policy, please do not use our Services or access our Platform. If we change our Privacy Policy, we will notify you by posting those changes or the revised Privacy Policy on our Platform. We reserve the right to modify this Privacy Policy at any time. To the maximum extent permitted by applicable law, you may use the Services on the Platform, including placing orders.
1.4 This Policy applies together with other notices, contractual terms, and consent terms that apply to our collection, storage, use, disclosure, and processing of your personal data, and is not intended to override those notices or terms unless we expressly state otherwise.
1.5 Unless expressly provided otherwise, this Policy applies to buyers and sellers using the Services.
2. When does TikTok collect personal data?
2.1. We will/may collect personal data about you:
When you visit and access our website;
When you submit any job application or form, including but not limited to application forms or other forms related to any of our job postings;
When you interact with us by phone (which may be recorded), letter, fax, face-to-face meeting, interview, social media platform, email or through the website. It includes but is not limited to cookies we may deploy when you visit and access our website;
When a recruiter, employment agency or other party who refers you for employment submits any material on your behalf, in which case we understand that you have provided the necessary consent to the relevant third party who provides such personal data to us;
When you provide documents or information about your interaction with us;
When you provide us with feedback or respond to a survey;
When you submit your personal data to us for any reason.
The above is not comprehensive and lists some common situations where personal data may be collected.
2.2 We may collect personal data about you from you, our affiliates, third parties and other sources, including but not limited to business partners (such as logistics or payment service providers), credit or rating agencies, marketing service providers or partners, referral or loyalty programs, other users of our services or publicly available or government data sources.
2.3 In some cases, you may provide us with personal data of other people (such as your family or friends or people in your contact list). If you provide us with their personal data, you represent and warrant that you have obtained their consent to process their personal data in accordance with this policy.
3. What personal data does TikTok collect?
3.1. The personal data that TikTok may collect includes, but is not limited to:
Name;
Email address;
Date of birth;
Home address;
Phone number;
Gender;
Image and biometric data, including photos, audio or video recordings; Gender;
Education, employment and salary history (if applicable);
Other information included and collected in your employment application and related materials, including any referral information provided to us;
Marketing and communication data, such as your preferences for receiving marketing from us and third parties, your communication preferences and communication history with us, our service providers and other third parties;
Geographic or location data;
Any other information provided about you when you visit, access and interact with us or the website;
Aggregate data about the content you engage with.
3.2 You agree not to submit any inaccurate or misleading information to us, and you agree to notify us of any inaccuracies or changes to such information. We reserve the right to request further documentation to verify any information you provide.
3.3 We may have access to your information if you register as a user of our Platform using your social media account (“Social Media Account”), link your TikTok account to your Social Media Account, or use any TikTok social media features that have been voluntarily provided to your Social Media Account provider in accordance with the policies of such provider. Any such personal data will always be managed and used in accordance with this Policy.
3.4 If you do not want us to collect the above information/personal data, you may opt-out by notifying our Data Protection Officer in writing. For more information on opting-out, please see the section below titled “How can you withdraw your consent, delete, request access to, or modify the information you have provided to us?”. Please note, however, that opting out or withdrawing your consent for us to collect, use, or process your personal data may affect your use of the Services and Platform. For example, opting out of location information collection will result in its location-based features being disabled.
4. Collection of other information
4.1. Like most websites and mobile applications, the information sent by your device may include data about you recorded by the web server when you browse our website. It typically includes, but is not limited to, your Internet Protocol (IP) address, computer/mobile device operating system and browser type, mobile device type, characteristics of your mobile device, unique device identifier (UDID) or mobile device identifier (MEID) for your mobile device, the address of the referring website (if any), and the pages you visit on our website and mobile application and the time of your visit, and sometimes "cookies" (which can be disabled using your browser preferences) to help the website remember your last visit. This information is also included in anonymous statistics so that we can understand how visitors use our website.
4.2. Our mobile application may use technologies such as GPS, Wi-Fi, etc. to collect precise information about the location of your mobile device. We collect, use, disclose and process this information for one or more purposes, including but not limited to location-based services you request in order to provide you with relevant content based on your location or allow you to share your location with other users of some of the services under our mobile application. For most mobile devices, you can revoke your permission for us to obtain your location information through your device settings. If you have any questions about disabling location services on your mobile device, please feel free to contact your device service provider or manufacturer.
4.3. In some cases, we may collect certain types of sensitive information, such as health/medical information (including disability status), trade union membership information, religion, race or ethnicity, and criminal convictions and offenses, where permitted by local law or with your consent. The collection and use of such information is only for specific purposes and as permitted by law, such as conducting background checks or complying with applicable policies and legal obligations.
5. Cookies
5.1. We or our authorized service providers and advertising partners may occasionally use "cookies" or other features that allow us or third parties to collect or share information about your use of our website or services. These features help us improve our website and the services we provide, and enable our advertising partners and us to provide you with more relevant content, including through remarketing. "Cookies" are identifiers stored on your computer or mobile device that are used to record data about your computer or device, how and when you use or visit a website, how many people, and other activities within our website. We may link cookie information to personal data, and cookies are also linked to information about which web pages you have visited. This information is intended to deliver content based on your interests, enable our third-party advertising partners to place advertisements on websites across the Internet, perform data analysis, and monitor website usage.
5.2. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use and access the full functionality of our website. Please note that cookie-based opt-outs may not be effective on mobile applications. However, you can opt-out of personalized advertising on certain mobile applications by following the instructions for Android and iOS.
6. How do we use the information you provide to us?
6.1. We may collect, use, disclose and process your personal data for one or more of the following purposes:
Consider and process your application;
Provide you with job opportunities that may be of interest to you, including job opportunities with our affiliates or related companies;
Manage, operate, provide and administer the use of the Website;
Customize your experience by providing you with a quick way to submit information to us;
Enforce our Terms of Service or any applicable end user license agreement;
Protect personal safety and the rights, property or safety of ourselves, our employees and others;
For identification and verification;
Maintain and manage any software updates and other updates and support that may be required from time to time to ensure the smooth operation of the Website;
Process or respond to any inquiries from you (or purportedly from) you;
Contact or communicate with you about job opportunities by voice call, SMS, fax, email and postal mail to administer the Website and provide information related to the administration of the Website. You acknowledge and agree that this method of communication may involve the disclosure of certain personal data about you by including information on the outer casing of the envelope/mailing package;
To conduct research, analysis and development activities (including but not limited to data analysis, surveys, technology development and analysis) to analyze how you use the Website in order to improve and enhance the Website;
To allow audits and surveys to verify the size and composition of our target audience and understand their experience with the Website;
For marketing purposes and in this regard to send you information and materials related to job opportunities that TikTok and its affiliates or related companies may have, whether such job listings exist now or are created in the future by post or email. You may unsubscribe from receiving marketing information at any time by using the unsubscribe function in the marketing materials. We, insofar as our affiliates may use your contact information to send newsletters or marketing materials;
To respond to legal process or comply with any applicable legal, governmental or regulatory requirements in any relevant jurisdiction or where we believe in good faith that such disclosure is necessary, including but not limited to meeting the requirements of any legal request binding on TikTok or its related companies or affiliates or responding to legal claims;
To provide statistics and research for internal and statutory reporting and record-keeping requirements; to conduct due diligence or other screening activities (including but not limited to background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or that we may have in place;
Where applicable, to establish an employment relationship with you and enforce and administer any related obligations, benefits and policies;
To audit our website; To prevent or investigate any fraud, illegal activity, omissions or misconduct, whether related to your use of the website or any other matter arising from your relationship with us, and whether there is any suspicion of the foregoing;
To store, host and back up (whether for disaster recovery or otherwise) your personal data, whether in or outside your jurisdiction;
Any other purpose that we notify you of when you have consented. (collectively, the “Purposes”).
6.2. As the purposes for which we will/may collect, use, disclose or process your personal data depend on the situation at hand, such purposes may not appear above. However, unless privacy laws permit the processing of applicable data without your permission, we will inform you of such other purposes after obtaining your consent.
6.3. You acknowledge, consent and agree that we may access, preserve and disclose your personal information and content if required by law or pursuant to a court order or any government or regulatory authority with jurisdiction over TikTok or its affiliates or in good faith believe that such access protection or disclosure is reasonably necessary for the following: (a) comply with legal process; (b) comply with the request of any government or regulatory authority with jurisdiction over TikTok or its related affiliates; (c) enforce our Terms of Service or this Privacy Policy; (d) respond to any threatened or actual claims against TikTok or its related affiliates, or other claims that any content infringes the rights of a third party; (e) respond to your customer service requests; (f) protect the rights, property or personal safety of TikTok or its related affiliates, its users and the public.
7. What information do we retain and how does TikTok protect user information?
7.1. We implement a variety of physical, administrative, and electronic security measures to ensure the reasonable security of your Personal Data on our systems. User Personal Data is contained behind secure networks that are only accessible to a limited number of employees who have special access rights to such systems.
7.2. We will retain Personal Data in accordance with the Privacy Act and other applicable laws, including as necessary to fulfill the purposes for which it was collected, to provide our services, to resolve disputes, to establish legal defenses, to pursue legitimate business purposes, to enforce our agreements, and to comply with applicable laws, including to maintain accurate employment, payroll, tax or other records. That is, when we reasonably determine that (i) we